Privacy policy

Information submitted through this website

When you make an enquiry, we collect the information you enter, such as your name, telephone number, email address, location and details about the care being considered.

Why the information is used

West Country Care at Home uses this information to review your enquiry and contact you about the support being requested. Enquiries are stored privately in the website dashboard and emailed to the West Country Care at Home inbox.

Sharing your information

Your enquiry is not automatically forwarded to an external care provider. We will discuss any introduction to a care provider with you before sharing your details. Website and email providers may process information as part of operating the service.

Retention and your rights

Information should be kept only for as long as it is needed for enquiry handling, record keeping and applicable legal obligations. You may ask for access, correction or deletion of your information by using the contact form on this website.